Support
  • Checkout, Repairs and Repair/Exchange programs available for most ION land products.
  • We specialize in the service and support of ION’s System Two, IMAGE and System Four - V2 Central Electronics.
  • We also support all of the associated ION ground electronics such as the MRX, ALX, MLX cable based products, and the VectorSeis VRSR2, RSR, DCU, T2 Radio based products.
Our field service team members have nearly a century of combined service in the seismic field, and are available for domestic and international customer support trips and training.
  Service Engineers specializing in ION Land and Marine products, Pelton and Sercel systems are available for contract upon request.

Products covered include: ION System Two, RSR, IMAGE, System Four AC, VC and VR, Pelton, MSX marine systems, Sercel 408UL, VE432, and SN388.

 

  

 

VP of Technology, Jim Caveny worked at ION for fifteen years in the customer support and engineering departments. Jim can help you with all your ION System Four and RSR questions.
jimc@globalses.com
Cell: 281-787-8331

VP of Technical Support, Jose Luis Medina has spent his last fifteen years working with ION and Sercel Inc. in their customer support departments. Jose is fluent in Spanish and English languages. Call Jose Luis for your ION System Two and Image questions.
jmedina@globalses.com
Cell: 281-787-2530

VP System Support , Casey Jordan has spent ten years working with Sercel Inc. as Senior Field Service Engineer in their customer support department. Let Casey help you with your Sercel questions.
caseyj@globalses.com
Cell: 713-632-4204

Source Synchronizer Manager, Mike Morriss worked at Pelton Co. for twenty-six years primarily in technical support, customer satisfaction, training. Mike is eager to help you with your questions, repairs and training for Pelton vibrator and shooting systems.
mikem@globalses.com
Cell: 713-515-2246

Field Service Engineer, Travis Gilley worked for ION as a bench repair tech and then transferred to ION’s Customer Service Group as a field service engineer on Image and System 4 equipment. 
travisg@globalses.com